Business Law

What is “Medical Business Bureau”?

Medical Business Bureau, or MBB, is a third party collection agency that specializes in healthcare collections. MBB has been contacted by consumers complaining about violations of the Fair Debt Collection Practices Act. These include failing to verify debts or attempting to collect unpaid debts. MBB has contacted you to inform you of your rights.

Is Business Bureau a fraud?

They are legitimate. The Better Business Bureau (BBB) has confirmed that Medical Business Bureau, a 1932-founded collection agency, is legitimate. MBB’s profile page was created by the BBB in 1997. Buzzfile puts the annual revenue of Business Bureau at $1.8million.

Who is Business Bureau collecting for?

According to MBB’s website, “Medical Business Bureau” is a 100% focused on the healthcare industry. It provides cost-effective revenue recovery solutions to hospitals, doctors, medical practices and billing companies for hospitals, physicians and other healthcare-related specialties. MBB also cites its ability to adapt to the rapid changes in the medical profession, which was enabled by its primary goal to provide “strategic value to our clients through superior customer service and best in-class revenue cycle management services.”

MBB’s Compliance page reveals that Medical Business Bureau was involved in the initial implementation of the Health Information Portability and Accountability Act. They also produced HIPAA agreements. Their Consumer Resources page aims to help consumers understand why a particular service was rendered, and why…insurance didn’t pay what they thought it should. However, it doesn’t contain links to any consumer protection laws, agencies or resources related to debt collection.

What are the complaints against Medical Business Bureau – MBB?

In the last three years, the BBB has received 66 complaints about Medical Business Bureau. Twenty of these were closed within the past 12 months. Most complaints involve billing and collection problems. However, nearly half of the complaints are about advertising and sales problems. The Consumer Financial Protection Bureau has received 46 complaints regarding MBB since March 2015. Justia lists at most 7 civil cases naming Medical Business Bureau defendants.

Can the Bureau sue me or garnish my wages?

It is against the law for debt collectors to threaten to sue or garnish your wages. MBB is unlikely to sue you for any debt that you do not owe, or cannot be validated. However, debt collection agencies have been known to summon debtors to court and garnish wages following a default judgment. It is a smart decision to contact an attorney before this happens. We have helped thousands of people fight back against unscrupulous debt collectors. Learn more about how we can assist you today!